Salisbury University’s Physical Plant maintains SU's buildings, facilities and grounds with the goal of providing a safe, efficient and aesthetically pleasing campus for all students, faculty, staff and our guests.
Let Us Help!
Physical Plant Service Center 410-677-3097
Our friendly staff of professionals are here to keep our campus running smoothly. All requests start with our Physical Plant Service Center, which accepts work request for general building repairs such as heating and air conditioning, power outages and lighting, safety, locks and doors, leaks and plumbing, housekeeping, pest control, furniture repair, recycling, grounds maintenance, and equipment or furniture moves.
The Physical Plant Work Request link is unavailable Thursday 10/20/22. Please call in requests to the Service Center between 7 a.m. and 4:30 p.m. at 410-677-3097. We will resume accepting online work requests at 7 a.m. Friday 10/21/22. For emergencies after hours, please contact University Police at 410-543-6222. Thank you! Please submit an online work request or call 410-677-3097
For Emergency Requests
Please call in all emergency requests to the Physical Plant Service Center at 410-677-3097 during the hours listed above. For emergencies after hours, nights and weekends, please call University Police at 410-543-6222. Emergency personnel will be dispatched. Examples of emergencies are:
Smoke or gas smell
Flooding or overflowing toilets or sinks
Safety or trip hazards such as ice or fallen trees or tree limbs
Electrical power outages
Person trapped in an elevator
Work Order Exceptions
Sometimes the work needed requires a different mode of request instead of the online work request. Exceptions include:
Bed Lofting: Contact University Housing (410-543-6040)
Cable TV or Telephone Repairs: Call the switchboard at 410-543-6000
Cable TV Moves or Changes: Contact Telecommunications (410-543-6501)
Keys: Submit workorder to University Police (410-543-6222) – They will assign key control numbers and forward to Physical Plant.
Vending Machine Issues: Contact University Dining Services at 410-543-6105
For questions concerning the Physical Plant Service Center, please contact Nancy Birch, Service Center Manager at 410-677-4981 or nebirch@salisbury.edu
Our Offices and Services
It takes a lot of people to keep Salisbury University running, growing and beautiful. Here are the offices that make up the Physical Plant and how they help.
We perform preventive maintenance and repair for all campus buildings in all the building trades areas – carpentry, electrical, heating and air conditioning, painting, roofing, masonry and locks and doors. If you need routine repairs in your residence hall, your classroom or your office, please submit an online work request.
Sure, our Horticulture and Grounds Department maintains our nationally accredited 200-plus-acre arboretum, but they also care for all aspects of the campus, from maintaining our beautiful fountains to overseeing trash removal and recycling.
We didn’t get to be a 200-plus-acre campus with over 80 buildings by standing still! Find out more about what we hope to achieve in the future with our Facilities Master Plan.
How do SU’s buildings stay so clean? Next time you notice, be sure to thank our Housekeeping staff! These individuals work diligently day and night – literally – to keep classrooms, offices, residence halls and common areas looking as good as possible.
Have a housekeeping request? Call 410-543-6118. The Housekeeping Office may not be staffed on weekends and after 3:30 p.m. on weekdays. For requests at those times, call University Police at 410-543-6222 and ask them to contact the on-call Housekeeping staff member or supervisor on duty.
SU’s Motor Pool maintains a fleet of clean, safe, well-maintained cars, vans, buses, and maintenance and utility vehicles for official University use. Need a car for an academic conference or a van for a student organization event? Want information on the SU shuttle system? Need options for getting out and about in the community? This is the office to help.
SU’s Support Services and its PIC Operations are the materials management office for campus, from purchasing, moving and storing furniture and equipment to delivering your shipments to providing name tags and Physical Plant uniforms.
Energy and Utility Management at Salisbury University monitors twenty-two sub-meter sites on the Main Campus - primary electric loop; these contribute to the largest energy meter use and costs for the campus. In addition, campus buildings and improved sites spawn the creation of numerous monthly and quarterly utility bills for electric, natural gas, water and sewer services across campus. Campus utility management monitors these sites and vendor invoices, especially for any anomalies, for two simple purposes:
Monitor, reduce and save utility use and costs across Salisbury University locations.
Contribute to Salisbury University’s Sustainability efforts.
This includes efforts to monitor and reduce campus energy (carbon) and water use.
Information on campus efforts to reduce utility and carbon use can be found in the campus Climate Action Plan and SU’s latest Carbon Emissions report on the Campus Office of Sustainability site.
Physical Plant staff will enter a student room or faculty/staff office only if they are responding to an emergency call or have a work order for maintenance to be done in that room or office. Staff will knock on the door and announce their presence by saying, “Maintenance!” If no one answers, they will knock again, identify themselves, then enter the room.
If we are in cooling season and the outside air temperature is below 70 degrees, cooling systems generally are turned off. In heating season, if the outside temperature is above 50 degrees, heating systems generally are turned off. These policies were developed to help conserve energy while providing a comfortable environment for our students.
Please call the Physical Plant Service Center at 410-677-3097 to report any bug activity. The Physical Plant will log the sighting, and the exterminator will respond.
Professional Affiliations and Guidance
SU is proud to be affiliated with and receive guidance from a number of professional management, construction and environmental organizations. Learn more about the company we keep!
