ProCard Holder Information

Changes to Cardholder Information

• Cardholder Name, Address Changes (Use Information/Maintenance Form)
• Credit or Transaction Limit Changes
• Leave Department Employment
• Surrender Card to Associate Vice President, Administration and Finance

Safe Guards

• Purchases are Tracked to Cardholder
• Register on USBank website using MD as the Organizations short name
• WD Transaction log/visa statement reviewed for compliance.
• Purchasing and Comptroller’s Office get automated transaction detail.

Card Security

• Use of Your Card or Your Account Number by Anyone Other Than You is Prohibited
• Secure Card and Account Number at All Times
• REMEMBER YOU ARE RESPONSIBLE FOR ALL CHARGES MADE TO YOUR CARD!!

What If You Lose Your Card, or It Is Stolen?

• Immediately Contact Jeff Canadaor Vicki McGinnis
• If After Hours Contact U.S. Bank at: 1-800-344-5696 (This number is available 24 hours a day, 7 days a week) or visit US Bank Access Online website
• Complete Disputed Item Form, if requested by US Bank
• No Personal Liability if Card is Lost or Stolen

Procurement Support

• All Purchases Over Your Card Limit
• Any purchase involving signing of agreements, licenses, and contracts
• All purchases excluded from the ProCard Program

Purchase from a State Preference

• MBE
• Small Business Reserve Program
• Sheltered Workshops (Lower Shore Enterprises, Dove Point)
• Maryland Correctional Enterprises (Furniture must be purchased from MCE or come through purchasing.)
• Blind Industries

Sales Tax Exemption

• Indicate Purchases are Exempt for State of MD and DC Sales Tax
• MD Tax #30002563
• Most vendors shipping from another state to MD do not charge sales tax

Shipping

• Must ship through Support Services unless desktop delivery of office supplies
• Notify Support Services either by email or phone 410-543-6256 in advance of oversized deliveries to discuss logistics

Receipt of Shipments

• Retain boxes until sure you will keep goods
• Errors or problems contact vendor
• Contact Vendor before returning goods
• Return Authorization Number
• Possible Restocking Fee